A plain, unmarked brown carton. No product name, no brand, no pictures and no suggestive wording on the outside. A neutral sender name on the parcel and on your payment statement, and a shipping label that carries only a generic product description. That is the whole of the discretion promise, written into our Privacy Policy and our FAQ.
"Discreet shipping" is a phrase every adult retailer uses, and it usually means nothing checkable. So this article stays deliberately narrow: what is printed, what is described, what appears on a statement, what we never include, and what we never do with your data. Every line below is something you can verify on those two pages before you order. This site is for adults only (18+).
The carton is plain brown and unmarked. Our FAQ spells out the four things that are deliberately absent from the outside of the box:
| On the outside of the carton | Status |
|---|---|
| Product name | Not printed |
| Brand name or logo | Not printed |
| Pictures of the contents | Not printed |
| Suggestive wording | Not printed |
| Plain brown carton, sealed | What you receive |
The Privacy Policy describes the same thing in one sentence: products ship in plain, unmarked packaging. That is the entire claim — we do not publish photographs of a warehouse or a labelled parcel here, because a picture of someone else's box would prove nothing about yours. What you can check is the written policy and the FAQ answer, both linked above.
For the wider shipping process — how orders are packed, dispatched and tracked — see how orders are shipped.
A label still has to say something. Ours shows only a generic product description — the wording used for the shipment does not identify what is inside. The Privacy Policy adds that the sender name on the parcel is neutral and does not reveal the nature of the purchase.
Two honest limits are worth knowing, because they are the ones people actually ask about:
Neutral is a description of what is printed, not a promise that nobody will ever handle the parcel. Anyone who tells you otherwise is describing a different service.
The Privacy Policy is specific: the sender name on your payment statement is neutral and does not reveal the nature of the purchase. It also states that payment is handled by third-party processors and we never see or store your full card number.
That second point matters for the first one. The descriptor that appears on a card or bank statement is generated by the payment processor, not written by us into a page of HTML. We therefore will not invent an exact string here. What we can commit to — and what is written in the policy — is that the name is neutral and does not disclose what you bought. If you need to know the exact form it takes for your payment method, ask before paying; that is a fair question and we would rather answer it than guess.
The same policy explains what we do hold: the configuration you selected when you sent an inquiry, the message you sent with it, and — if you place an order — the delivery details you provide. Those are used to prepare your quotation and fulfil the order. Your cart and saved configuration live in your own browser (local storage) and never leave your device until you choose to send an inquiry; you can clear them at any time in your browser settings.
Here is the short version, taken from the FAQ and the Privacy Policy, with nothing added:
| We do not ... | Where it is written |
|---|---|
| Print the product name, brand, pictures or suggestive wording on the carton | Discreet Shipping FAQ |
| Use a sender name that reveals the nature of the purchase, on the parcel or the statement | Privacy Policy, §4 |
| Send marketing emails unless you explicitly ask us to | Privacy Policy, §3 |
| Link your order to any public profile — "discretion works both ways" | Privacy Policy, §3 |
| Sell, rent or trade your personal information | Privacy Policy, §3 |
No marketing emails is a bigger deal than it sounds for this kind of purchase: the most common way a private order becomes un-private is a follow-up message arriving afterwards. The policy puts the choice with you — we send them only if you explicitly ask.
Section 3 of the Privacy Policy is three lines long, and all three are worth reading in full:
The surrounding sections fill in the rest. Analytics, if used, is aggregate — page views and region — and no advertising profiles are built. Inquiry and order records are kept only as long as needed for order fulfilment, warranty support and legal accounting obligations, then deleted. You may ask at any time what information we hold about you, request a copy, or ask for correction or deletion, subject to legal retention duties. The site does not knowingly collect information from anyone under 18.
None of that requires an account, a newsletter signup or a marketing preference centre. If you never send an inquiry, your saved configuration stays in your browser and that is the end of it.
Before you order: read the Privacy Policy in full, then the discreet shipping FAQ, the Refund Policy and the Terms & Conditions. If a specific line on a label or a statement matters in your situation, put the question to us on WhatsApp before you pay. We answer what we control, and we tell you plainly what we do not.
Privacy, refund and terms are published on this site — check them before you order.
Read the Privacy Policy